Shipping Policy

Processing Time

 

Orders are typically processed within 1-3 business days.  Personalised items may take slightly longer depending on production time.  

 

Shipping

Orders are shipped through Australian Post or courier services.  Delivery times may vary depending on your location. 

 

Estimated delivery times:

 - Australia: 2-10 business days

 

Shipping Costs

 

Shipping costs are calculated at checkout based on the delivery location.

 

Lost or Delayed Parcels

 

Pepper Moon is not responsible for delays caused by postal services once an order has been shipped.  However, we will assist in contaction the shipping provider if a pacel appears lost.